Shop Policies

Processing time
The time I need to prepare an order for shipping varies; it depends of number of pictures ordered and the presence in the store. Usually, items ship out in 1-3 business days.

Estimated shipping times
I’ll do my best to meet these shipping estimates, but cannot guarantee them. I use USPS Priority Mail with signature receipt.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Payment options
credit-cards-taken
I keep your payment information secure. In fact, my shop never receives your credit card information. All payments are process through Stripe.

Returns & exchanges
I gladly accept returns and exchanges:
Contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don’t accept cancellations of custom orders. But, please contact me if you have any problems with your order.

The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

  • Custom or personalized orders
  • Digital downloads
  • Items on sale

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.