FAQ

“Wool painting” is a technique used to create a picture, not by the methods of dry or wet felting, but by placing multiple colors of dry wool fibers in layers on a frame base, which has been covered with a quilted fabric surface. Once completed, the picture is nicely framed under the glass covering. This process does not use any needle, glue, water or paint. When the wool fibers are compressed under a glass surface, the artwork resembles a watercolor painting. It is only when you come closer to the picture that you realize it’s not painted. Under the weight of the glass, the multiple layers of wool blend together to form an image, which is lively, colorful, and very bright.
YES! I can make a different size, based on your requirements. Please contact me to discuss the details. Keep in mind that I will need to create a new wool painting for you and it will take 3 or more days to complete, depending on the size of the picture. The picture you receive may differ slightly from the image posted on the website, because each wool painting is unique. Wool is a living material and the fibers always act differently when laid into place. In addition, the colors of wool in each picture may differ slightly because of the nature of the fibers and the dyeing process used at my source for wool. Before shipping, I’ll send you the image of the final painting to make sure you love it and, if needed, make changes as you wish.
YES! I can change the frame for any of my original wool paintings. Please contact me to discuss the details. Keep in mind that, depending on the frame you pick, the price of the wool painting may change, as well as the shipping cost. The availability of a frame might also affect the processing time for the order.
YES! Most of my pictures can be bought without a frame. To keep the picture safe during shipping, a plexiglass covering will be used for protection. When placing your order, go to the product page and use the drop down menu under “Frame Options” and click on the button to purchase the picture without a frame.
YES! You can order something similar to one of my paintings, or send me the image you would like created with wool, or we can work together to come up with a unique idea. Please, keep in mind, that exact repletion is impossible. Wool is a living material and the fibers always act differently when laid into place. You can order a picture with or without frame. Before working on custom orders, payment is required. The lead-time will vary, depending on the item. Prior to shipping, I’ll send you the image of the final painting to make sure you love it and, if needed, make changes as you wish. Please keep in mind that custom orders will be final sales. I cannot accept returns or exchanges on any custom items.
YES! I can provide larger quantities of most items in my store. Please contact me with details.
Each picture comes framed with a glass covering to protect the wool fibers, and it’s ready to hang. To remove dust and fingerprints, use a glass cleaner on the glass and a dusting cloth on the frame. Don’t remove the glass cover. The wool fibers could shift or fall apart as a result, and the painting may be damaged. Don’t let the picture fall; it can damage the frame and break the glass. Small pieces of glass could become deeply embedded between the wool fibers and it won’t be possible to remove them. Avoid moisture and don’t get the picture wet. Don’t hang the picture in the bathroom or outside the house. If you are concerned about moths, you can attach an anti-moth product to the back of the frame or hang it nearby.
If you purchase a wool painting to give as a gift, I’ll hand write a personalized note from you and place it in the shipping box for FREE. I’ll also wrap the picture with gift paper for an additional $20.
Nope. I don’t have a physical store, but if you would like to see my artwork in person, you can visit one of my art shows. I participate in 10+ craft shows each year, so if you’re in the New Jersey area, there’s a good chance I’m coming to a city near you! I always share my events on my personal web site and social media. You can always contact me to find out the date of my next show. You can also see some of my wool paintings at the business “Simply… Art and Framing,” which is located on 11 North Union Avenue in downtown Cranford, New Jersey.
YES! My home studio is located in Hoboken. I can easily meet you in Hoboken, Jersey City (Newport or Exchange Place Path station) or Manhattan. The specific place and time will be discussed in private conversation. You can also pick up your order at one of my art shows. I post upcoming events on my personal website and social media, or you can always contact me to find out the date of my next event.
The time I need to prepare an order for shipping varies; it depends of number of pictures ordered and the presence in the store. Usually, items ship out in 2-5 business days.
I’ll do my best to meet these shipping estimates, but cannot guarantee them. I use USPS Priority Mail with signature receipt.
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

I keep your payment information secure. In fact, our shop never receives your credit card information. All payments are process through Stripe.
I gladly accept returns and exchanges:
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery

I don’t accept cancellations. But, please contact me if you have any problems with your order.

The following items can't be returned or exchanged
Because of the nature of these items, I can’t accept returns for custom or personalized orders or digital downloads.

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.